FREQUENTLY ASKED QUESTIONS

1ARE YOUR FLOORING CARB II COMPLIANT?

All of our Engineered Hardwood and Laminate flooring are CARB II compliant. Since Solid Hardwood does not have a HDF core, CARB II certification does not apply to them.

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2WHERE CAN I PURCHASE YOUR FLOORING?

Please contact us and we will help you locate a dealer in your area.

3WHY DOES THE MATERIAL I RECEIVE LOOK DIFFERENT FROM THE SAMPLE I SAW IN THE SHOWROOM?

Samples only show one or a couple planks. Therefore, they do not show the full range of colors. Since wood is a natural product, every plank will have differences in color, grain, knots, etc. These are not defects. We recommend that consumers rack out a box or two of the material to make sure that the color range meets their expectations.

4WHY DOES THE MATERIAL I RECEIVE LOOK DIFFERENT FROM THE PICTURES ONLINE?

Although we try our best to show the true representation of our products, pictures (both electronic and printed) will never look exactly like the actual material. This is due to the differences in monitor models, settings, lighting and so on.

Still Have Questions? Feel Free To Contact Us At 646.703.0404